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We are recruiting for an Aftersales Coordinator to join the team of our client who are based in Milton Keynes. The role is part of the Aftersales team whose primary function is to assist their field-based inspectors and engineers. Our client's goal is to create healthier and happier communities through outdoor play and fitness solutions. This role is a key point of contact for the office team and the home-based engineers and takes responsibility to effectively manage and coordinate the diaries and work orders of the engineers booking in their repairs across the country. Key responsibilities for an After Sales Coordinator Support in quoting for repair works carried out by field-based engineers To assist with any invoicing issues linked to the maintenance works Creating, checking, and loading work orders to the Microsoft outlook diaries Ensuringpartsfortheengineersareinthecorrectlocation Checking work completions from the engineers and forwarding to the customers and other team members. Worksimultaneouslyonmultipleprojects Deal withtheEngineersonthephone Ensuring accurate information is regularly available Experience and skills for an After Sales Coordinator Experienceofworkinginasupportrole Goodgeographicalknowledgeanduseofplanningtools,googlemaps,trackers etc Experience in Word, Excel, Microsoft Suite, and an ERP system Experienceofworkingwithinaconstruction,maintenanceorserviceengineers business may be an advantage, but training will be given to the right candidate Anaturalmulti-tasker Is trustworthy and takes responsibility for managing deadlines Abletolearnquickly
Job Title: Hard Services Supervisor Job Location: Wolverton, Milton Keynes Shifts: 7am-3pm Monday to Thursday, 7am-12pm Friday (Occasional out of hours work, as per business requirements) Salary: Up to £40,000 DOE Benefits: Pension, 28 Days Annual Leave Hours per week: 37 Hours per week Duration: Permanent Start Date: Immediate Client Summary: This is an excellent opportunity to work for a leader in the refurbishment of Train Rolling Stock. Position summary: Reporting into the Facilities and Maintenance Manager, the successful applicant will take on the role of Hard Services Supervisor and will oversee a team of 4 in the maintenance/repair of machinery, buildings, mechanical and electrical systems, statutory equipment inspections, plumbing, and air conditioning systems. Your Day to Day: A standard day as a Hard Services Supervisor includes reviewing reports from the shop floor, addressing any defects or changes reported by the team. Delegating tasks accordingly, you ensure smooth operations and efficient problem resolution. Throughout the day, you oversee the general maintenance of hard services on-site, ensuring everything functions optimally and meets safety standards. You also manage supplier relations, liaising with vendors to procure necessary supplies and services for your department, ensuring seamless facility management operations. Roles can Include: Machinery maintenance and servicing Building improvements, repairs, and maintenance Mechanical and electrical repairs and maintenance Conducting statutory equipment inspections such as LOLER and PUWER Plumbing repairs and maintenance Air conditioning system repairs and maintenance Identifying and addressing skills gaps through training initiatives Managing work equipment to ensure fitness for purpose and arranging repairs on time Implementing and ensuring adherence to health and safety policies and procedures Delivering toolbox talks to team members Assisting mechanical and electrical fitters with adhoc duties Ensuring all maintenance is carried out on time Reporting overdue maintenance to the Facilities Manager Liaising with and managing on-site contractors for facility-related work Obtaining competitive quotes for repair work/services and processing orders promptly Acting as a deputy for the Facilities Manager when required Contact information: Charlie Walker - Recruitment Consultant Email: