Using a provided scenario you will interact with retail staff, to gage their understanding of the brand and their advocacy.Based on your findings, you'll also be responsible for addressing any knowledge gaps to help enhance the in-store brand experience.
In this dynamic role, you will immerse yourself in the retail environment, visiting assigned stores to assess brand advocacy, product knowledge, and the customer experience.
ARE YOU THE ONE
Are you a detail-oriented individual with a passion for customer experience and brand excellence?
Posted by Savills Management Resources • £15K/yr to £100K/yr
Purpose of the Role
This helps our retailers flourish by increasing footfall and spend.
At Merry Hill Centre we aim to create a compelling, joyful experience for our customers, which in turn means that they stay longer and return more often to our centres.
An opportunity has arisen for a Greeting Card Merchandiser, working on an ad hoc basis as and when required to help support our existing team during busy seasonal periods and to help cover during holidays and absence.
Benefits: Expenses/Mileage/Travel Time where applicable