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Closing date: 14-05-2024 Customer Team Member Location: 110 Mount Road, South Down, Bath, BA2 1LN Pay: £12.00 per hour Contract: 12-16 hours per week regular overtime, permanent, part time Working pattern: Varied shifts including early mornings (store opening), afternoons and weekends, to be discussed at interview. Role will also include working in our in-store bakery. Full, paid training provided You can apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team member at Co-op, as it requires working before 6am or after 10pm. We're looking for Customer Team Members to join our team at Co-op. When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, working in our in-store bakery and doing all you can to deliver a great shopping experience Work together to make everyone's day better supporting your store colleagues to solve problems for customers and members Make sure the store safe and legal keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be Help introduce new products and services make changes feel natural, sharing experiences with your colleagues so everyone learns together Support your local community get involved in all kinds of activities and events! This job would suit people who have A genuine care for the needs of customers and members Great people skills, with the ability to build positive relationships with customers and colleagues A positive approach to change and problem solving The flexibility to work a range of different shifts Why Co-op? 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends) A pension scheme with up to 10% employer contributions Wagestream a money management app giving you access to a percentage of your pay as you earn it 31 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service YuLife an app rewarding you for healthy behaviour with discounts and vouchers for your favourite brands Full, paid training and dedicated support for your personal development and career progression Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at diversity-inclusion-and-wellbeing. As part of the application process for this job, you'll need to complete an online assessment. It will take around 10 minutes to complete the test.
RSR is a public safety, housing & enterprise security recruitment specialist. We assist public safety & housing employers find the right talent. We assist all employers when they want to source public safety, housing and enterprise security skills and experience. RSR Housing are currently recruiting on behalf of our client based in Bath for an Assertive Outreach Worker. The purpose of this role is to deliver a high-quality person-centered outreach service, working as part of a team, contacting new, repeat and entrenched rough sleepers in Bath, implementing a locally agreed approach to No Second Night Out. This a permanent role which offers 37.5 hours until September 2024 which will then reduce to 30 hours, (possibility of extension). The annual salary is £24,500, adjusting to £19,600 after September 2024 to reflect the reduced hours. Main Duties: Undertake assertive outreach and hot spot visits across the locality area including during unsocial hours, maintaining a regular street presence. Identify, engage and assertively work with people sleeping rough within the locality areas. Work closely with substance misuse services, mental health services, Probation, and HMP Eastwood Park to help prevent people being released from prison homeless. Work in close partnership with the local authorities, police, probation, emergency accommodation providers and wider partner agencies to maximise positive outcomes for Clients. Work closely with the MEAM Co-ordinator to ensure that rough sleepers with multiple needs are supported through the MEAM approach. Carry out risk assessments and complete Housing Benefit forms for rough sleepers moving into designated accommodation services. Recognise indications of substance misuse, mental health needs, personality disorder behavioural issues and make appropriate referrals to relevant agencies. Essential Requirements: Have full driving license, with business insurance and access to own car. Outreach/community-based work, or previous work with homeless and/or other socially excluded people. Essential Working with people with complex needs who may be difficult to engage. Working with dual diagnosis clients. Assessment of needs and case management. Working without direct supervision. Working with people who are or have been street homeless. Role is subject to DBS check at the relevant level. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Housing is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.