Our highly professional Insurance Client is looking to recruit a Claims Team Leader to lead their team of Technicians.
Due to the complexity of this role, the applicant is required to have at least 4 years of experience within the Insurance industry and is likely to be rejected if not.
This is a role that can be performed on a hybrid basis, working between the office and from your home.
The main role of the job includes line management and support for Transactional Claims Analysts, assisting the Transactional Claims Manager, ensuring delivery of team's day-to-day activities, enhancing team capacity and capabilities, prioritizing tasks, and ensuring adherence to KPIs.
Autonomy in Decision Making
The job involves monitoring workload, managing team performance, resolving conflicts, and escalating issues when necessary.
Main Accountabilities
Motivating, supporting, and developing team members through effective line management.
The Deputy Team Leader will play a crucial role in assisting the Team Leader to achieve team targets and operational measures, while also overseeing junior team members.