In your first few weeks in this IT Technical Support Engineer role, you can expect to:
Supporting an international customer base, seeking a Graduate IT Technical Support Engineer to provide IT support, this would suit an IT graduate or an individual with 1-2 years' experience in an IT capacity.
We are working with a global engineering client based in Gloucester.
(Tech stack: .NET Developer, .NET 8, ASP.NET, C#, React, Angular 17, Microservices, Vue.js, TypeScript, Azure, Web API 2, Agile, SQL Server 2022, Programmer, Full Stack Engineer, Architect, .NET Developer)
At this very moment our client is constructing the world's first intelligent answer engine based on semantic information recognition.
This new search engine is based on innovative cloud data technology which doesn't recognise meaning by search words but rather by the correlation as regards to content and is able to generate answers from data.
Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11 countries.
Overview
The Administrative Apprentice will ensure the highest levels of service are delivered to Claranet's customers by providing ticket-based customer support and responding to Customer requests via a range of communication channels.
The products that you will be working with range from Pet, Music, Cycling and Photography, so if you have a love for animals, are an inspiring photographer, passion for music, cycle enthusiast or simply want to join a company who will help you establish and grow your career we want to hear from you!
We are looking for individuals who have a passion for Customer Service and are friendly and engaging and are looking to join an organisation where they can build and progress their career.
Our Guardcover team specialising in lifestyle products are looking for energetic Customer Service Representatives to join their established team.