We are seeking a Tier 1 IT Service Desk Analyst to join the team in Walsall!
As a Tier 1 IT Service Desk Analyst, you will play a critical role in ensuring the smooth operation of our organization's IT systems and providing exceptional customer support.
Working with the IT Operations Manager, the IT Helpdesk Support Lead will be responsible for the support and maintenance of an effective ICT service to the Gambling Commission.
You will advise and support the existing IT Support Team of 1st and 2nd line engineers, to ensure that BAU incidents, requests, complex issues and ongoing service improvements and deployments are delivered effectively.
This role is key to helping the Gambling Commission deliver a consistent and reliable support function and will provide an escalation point for the IT Support team, and wider business.
Posted by In Technology Group Limited • £30K/yr to £33K/yr
Role: Service Desk Analyst
As a Service Desk Analyst/Engineer, you'll serve as the primary point of contact for employees, customers, and partners, addressing a diverse range of technical issues from individual user concerns to widespread system outages.
Join our dynamic Service/Helpdesk team and play a pivotal role in delivering outstanding customer service.
Posted by i2i Recruitment Consultancy • £50K/yr to £60K/yr
I am on the lookout for a seasoned professional to join my client's dynamic IT team and make a significant impact on their internal operations and collaboration systems.
Are you ready to elevate your career as a Senior IT Engineer in an innovative and fast-paced tech company?