The Head of Customer Services will be responsible for overseeing the customer service department, ensuring optimal customer satisfaction and driving a customer-centric culture.
This role also involves developing and implementing customer service strategies and processes.
This company is a distinguished player in the professional services industry, employing over 1,500 individuals across several locations.
Exciting Head of Customer Services Position - Up to £55,000 DOE - Slough
My client is looking for an experienced new team member to join their company and oversee the running of their customer service department.
The successful candidate will be responsible for continually improving the Customer Service experience for customers to ensure that they are delivering a premium end-to-end service.
The Head of Customer Support Operations is a senior role within our client and requires a customer centric individual to lead the growing team of customer service and 1st line tech support teams in a very busy
For this role we are seeking an individual who has a background in telephone based Customer Service and 1st line Tech Support, providing support on
The Head of Contact Centre will manage the delivery of the support services we provide to customers across a range of contact channels including voice, e-mail and web-chat.
My client is currently looking to recruit for a Head of Contact Centre based in Leicestershire; this is a senior role in a rapidly expanding organisation.
The successful candidate will be adept in managing all aspects of a Contact Centre operation and will be responsible for, but not limited to.
My client is looking for a Customer Service Coordinator based in Lichfield, you will report to the Head of Customer Services and provide world-class customer service support function to Franchisees and customers across all market sectors.
You will be required to understand the franchisee's business objectives and the support they will require at various stages of the company's journey.
You will be required to build and develop strong working relationships with the Franchisees, promoting a collaborative and mutually respectful partnership.
They re looking to employ a highly driven Customer Services Specialist to join the team at an exciting time of growth and development.
Our client has an impressive portfolio of products and partners with some of the leading research laboratories to offer well researched tools to support their patients in reaching health & wellbeing across the UK, Europe, The Middle East and Asia.
Do you hold current Customer Service experience
Are you looking to join part of a small, friendly team within a niche industry sector?
A position has arisen for a Head of Customer Excellence in Cambridgeshire.
The role will be pivotal in transforming the customer service experience within the Finance sector.
It involves crafting and executing a comprehensive strategy that aligns with the broader objectives of the re-imagining Professional Services initiative.
Working as part of the Customer Operations Team, you will be responsible for ensuring all customers and consumers are offered the best possible service and implement complain resolution strategies across the company.
Dealing with customer queries and ensuring a high quality customer relationship is achieved.
Your main aim will be to resolving incoming customer queries and orders professionally and efficiently, while adhering to company processes and policies.