After 15 years, Kate the current Head of Customer Services is moving on to a pastures new and is leaving behind a fantastic role within a super team which she has grew and moulded.
This role is working within a global manufacturing business with a superb reputation with aftersales and customer service.
A truly fantastic role has become available for one of my most amazing clients based in Redditch.
After 15 years, Kate the current Head of Customer Services is moving on to a pastures new and is leaving behind a fantastic role within a super team which she has grew and moulded.
This role is working within a global manufacturing business with a superb reputation with aftersales and customer service.
A truly fantastic role has become available for one of my most amazing clients based in Redditch.
We are seeking a dynamic Customer Service Team Leader to join our team and lead our customer service department towards excellence.
In this role, you will be instrumental in supervising and managing our customer service team to ensure unparalleled support is delivered to our valued customers, while meeting Key Performance Indicators (KPIs) consistently.
If you are passionate about health, wellness, and providing exceptional customer service, we invite you to join us on our mission to empower individuals to live healthier, happier lives.
My client, a forward thinking and customer focused fleet management business, is recruiting for the exciting role of Head of Customer Service & Business Improvement.
The main purpose of the role is to manage, identify and develop continuous, sustainable and profitable improvements within the Account Management department and across the company to improve customer experience and service delivery efficiencies.
You will also be responsible for managing the Business Improvement function including internal and external audit processes.