To provide a professional on-site Second Line deskside IT support service for the London offices, including Microsoft desktop technologies, basic hardware troubleshooting, meeting room and computer room management, network patching and application support for core applications.
To action incidents and requests escalated from first line support, in support of business requirements and to agreed support hours Monday to Friday.
General
This should be in line with internal incident, change, configuration and project management processes to agreed Service Level Targets.
Dynamic creative organisation is seeking a Desktop Support Analyst to join their team.
The ideal candidate should possess at least one year of experience in an IT Support role, preferably in a creative industry or equivalent qualification.
They are looking for a Senior Desktop Support Engineer who will sits within the Infrastructure Support team.
I am representing an award-winning investment management organisation, who have an excellent track record of providing an industry leading service for their clients.
This is an excellent opportunity for a highly motivated Desktop Support Engineer to join a globally recognised company in a highly varied and technical role offering excellent routes for career progression.
Avanti Recruitment is seeking a 2nd Line service desktop support consultant to come in and help the team with bandwidth and day to day troubleshooting with ticketing requests.
We have an exciting opportunity available for 2nd line helpdesk/desktop support position.