Dynamic creative organisation is seeking a Desktop Support Analyst to join their team.
The ideal candidate should possess at least one year of experience in an IT Support role, preferably in a creative industry or equivalent qualification.
To provide desktop and remote support to users, maintain the service desk platform, software deployment, hardware configuration and provide excellent customer service.
General
This role is 5 days a week in the office.
Main Responsibilities
Triage incoming requests and incidents via email, telephone, self-service, ensuring appropriate resolutions or escalations to other teams.
In a varied and highly-visible role, the Support Analyst / Service Desk Analyst will be given the necessary training and support to provide support services to approximately 750 users across multiple sites in the UK, covering 1st line desktop support, whilst also getting involved in some interesting and varied project work.
An excellent, award winning company seeks a Support Analyst / Service Desk Analyst with some existing commercial IT experience - for a varied role within a dynamic SME environment.
My client operates a modern Microsoft environment based-around core technology including Windows 10, Office 365 and Active Directory.
My client, a pioneering start-up organisation within the AgriTech industry are in urgent need of a 2nd Line Support Engineer / Support Analyst to join their team at an exciting time.
This position would suit an energetic, enthusiastic, technically curious Support Analyst / Support Engineer, with strong troubleshooting and problem-solving skills, coupled with a "can-do" attitude!
Joining the company in their Oxfordshire based site, the Support Engineer / Support Analyst will take on a newly created position, a standalone role supporting approximately 70 users across two sites.
My client is looking for a Dedicated IT Helpdesk Support Wto join their fast-paced growing organisation!
As part of the Customer Support team, you will be responsible for managing and maintaining the relationships with their customers after the implementation process.
Are you ready to step into an exciting opportunity with a global SaaS organisation?
Role - IT Support Analyst aka Desktop Support Analyst, 1st / 2nd Line Support, IT Support Engineer, IT Engineer etc
The role will be a mix of desktop and remote support as well as working on roll out projects
Great Opportunity to join Global Market Leader looking for a dynamic IT Support Professional to join them in their City Offices on an itial 6 Month Contract.