As the Contact Centre Manager, you will play a crucial role in directing, leading, inspiring, developing, and managing our team of Team Leaders and Customer Service Advisors.
A leading high-profile brand is seeking a highly motivated and driven Contact Centre Manager to join their team in Solihull.
This role will be office based with no evening or weekend work.
We are seeking a data orientated Contact Centre Performance Manager with strong leadership skills to join our client's customer service team based near Caerphilly.
The successful candidate will be responsible for managing the performance of the contact centre, ensuring that all customer interactions are handled professionally and efficiently.
Our client is a leading provider of professional services in the energy sector.