Posted by Marke Creative Merchandise Limited • £21K/yr to £23K/yr
Primary Duties and Responsibilities
Primary point-of-contact for the assigned clients, working with Account Managers, with a good understanding of customer requirements and challenges.
General
The Customer Experience Representative is the "face" of our company and Ability to "Think Customer" at all times is essential.
This role is to process orders and invoices, accurately, with high attention to detail, and to handle customer queries (mostly by email) in a professional and timely manner.
Posted by Nigel Frank International • £55K/yr to £70K/yr
A well-established organisation are recruiting for a Voice of Customer Manager to join their Data & Insights team in Epsom (Surrey).
This role is centred around the Customer Experience, and focuses on drawing insight from multiple data sources, and democratizing this across the business to tell them what they are learning and how they can improve.
They operate a flexible hybrid-working model, where you'll spend 3 days per week working from their modern offices to collaborate with your team and business stakeholders.
As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career.
Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage.
We are guided by three core values that are at the heart of everything we do: Be Yourself, Act Courageously, and Show You Care.
We are seeking a dedicated Assistant Buyer to join our team and support our purchasing department.
The successful candidate will be responsible for Assisting the Senior Buyer with the procurement of all parts, materials, and commodities, ensuring the health and safety of staff, approved suppliers/contractors, minimising environmental impact, and achieving service and quality expectations.
This full-time role offers a competitive salary and a range of benefits.