We have a new opportunity available for a Customer Care Advisor to join the team based in Chorley.
You will join us on a full-time, permanent basis and in return, you will receive a competitive salary (depending on level of experience) and great benefits!
About us
Hedges Direct Ltd are online hedging specialists, with decades of industry experience and a culture firmly focused on quality and service.
Posted by Cummins Mellor Recruitment • £24K/yr to £25K/yr
We are currently seeking a highly motivated individual to join a fantastic customer service team in Burnley.
As a Customer Service Advisor, you would play an essential part in continuing our promise to deliver unrivalled customer service and have the opportunity to develop and grow our customer base.
Working alongside your dedicated Field Sales Representative, you will be responsible for the following activities within your given territory.
Main responsibilities will include maintaining contact with existing customers, working to understand their needs and providing specific support and upselling.
Reporting to the Office Manager to act as a Customer Liaison Administrator to support the day-to-day running of the office, ensuring administration services are provided for company staff and as product experience grows, for current and new clients.
Job Overview
We are looking for a dynamic, well-spoken, articulate individual who has proven high-end customer service and administration skills.
Joining us as a Christmas Customer Advisor is a great opportunity, whether it's your first job and you're looking to gain some valuable experience, or you have experience with retail and you're looking for a new challenge.Whilst this is a temporary contract, there could be the potential for a permanent role later depending on the opportunities in your local area, so it could be the start of a new career with us.
About the role
Christmas in Boots is our most exciting time of the year, and it can be very busy, so we'll provide you with all the training and support you need to help you be at your best.You will work in a Boots store and report into the Assistant or Store Manager and your role could be to help on the tills, advise our customers, or work in our back shop.
Working 35 hours Sunday - Thursday (Picking) 9am - 5pm
About the role
You will be expected to ensure our customers' needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same.