Dealing with order queries over the phone, via email and our customer relationship management system.
General
This role is suitable for someone with experience working in a customer service/call centre role, resolving customer queries and complaints in a polite and friendly manner.
We have a fantastic opportunity to join a fast-growing organisation as a Customer Service Representative in Southend on Sea.
You will be expected to ensure our customers' needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same.
We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
About the role
Working 38 Hours Any 5 out of 6 days including weekends MON - SAT
We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
This is a Part Time Position Working 33 Hours Mon/Tues 9-17.00 Wed/Thurs 11-17.00Sat 8-15.00
We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
This is a Part Time Position Working 25 Hours 5 x 5hr shifts - MON - SUN 7:00 - 18:00
Deliver excellent customer service in a professional manner.
General
I am looking for a Customer Service Representative who is committed to providing outstanding customer service in line with client contracts, KPIs, and business deadlines.
This role is ideal for someone with a strong customer focus, excellent communication skills, and the ability to deliver efficient and effective solutions to maximise revenue.