Our client is one of the UK's leading Field Services companies specialising in providing external field agency solutions primarily to the utilities sector.
Hybrid Working - 2/3 days at homen (37.5 hour week Mon to Fri)
Our client a leading company within the Healthcare sector is seeking a Customer Issue Resolution Representative to join their business on a temporary contract until December 2024.
As a Customer Issue Resolution Representative you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world.
Here, you will make an impact by
End-to-End CIR Management - handling customer issues related to billing, collections and complaint management - this includes disputes, returns, adjustments and collection activities to secure timely payment and short cycle time for customer complaints.
Your primary objective will be to ensure customer satisfaction by delivering prompt, efficient, and personalised support.
We are seeking a dedicated and empathetic Customer Support Advisor to join our fun and friendly team.
As our new Customer Support Advisor, you will act as the front line of our company, providing assistance and guidance to our customers regarding products, services, inquiries, and issues they may encounter.
My client is looking for a Customer Service Coordinator based in Lichfield, you will report to the Head of Customer Services and provide world-class customer service support function to Franchisees and customers across all market sectors.
You will be required to understand the franchisee's business objectives and the support they will require at various stages of the company's journey.
You will be required to build and develop strong working relationships with the Franchisees, promoting a collaborative and mutually respectful partnership.
We are looking for a good customer service person able to deal with the process from start to finish
Please note this role is a hybrid role based in Hayes Middlesex and as you can see a full job description and we need to see a similar job description on your cv
Please note I need the below in your spec if you have done this and also we can not have any gaps in your cv if you have any please fill in what you have done even if it is looking for work
As a customer care expert, you will be a pivotal link to the Ecomm team, supporting day-to-day operations to deliver a full customer journey, whether its owning and driving FAQs changes to drive positive deflection, website auditing and amendments or reporting on and sharing tangible customer feedback to deliver improvements.
You also work collaboratively with other functions across the business and externally.