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At youSMART, we believe in the power of human connection. We're not just about transactions; we're about building relationships and making a difference in people's lives. As a leading provider in the energy sector, we're on a mission to redefine the customer experience. Join us in creating moments that matter and be part of a team where your voice is heard, your ideas are valued, and your growth is nurtured. As a Customer Service Associate, you'll be at the heart of our mission, engaging with customers face to face to provide exceptional service. You'll be more than just a voice; you'll be a trusted advisor, a problem solver, and a friendly face that our customers can rely on. If you're passionate about making a difference and ready to bring your unique talents to the table, we want to meet you! Responsibilities: Greet customers with a warm smile and genuine enthusiasm. Listen actively to understand customers' needs and concerns, and provide personalized assistance and solutions. Guide customers through our products and services, sharing your expertise and recommendations to enhance their experience. Collaborate closely with team members to address complex issues and deliver seamless service. Be a proactive advocate for our customers, identifying opportunities for improvement and contributing ideas for enhancing our offerings. Qualifications: A recent graduate with a passion for customer service and a genuine desire to make a difference. Exceptional interpersonal skills and a natural ability to connect with people from all walks of life. Strong communication skills, both verbal and non-verbal, with a knack for active listening and empathy. The ability to think on your feet and adapt to changing situations in a fast-paced environment. Eagerness to learn and grow, with a willingness to take on new challenges and embrace feedback. Previous customer-facing experience or relevant internships are a plus, but not required - we value your potential and passion above all else. Benefits: Uncapped commission and bonus structure. Comprehensive training and mentorship program to support your growth and development. A vibrant and inclusive company culture where your voice is heard, your ideas are valued, and your well-being is prioritized. Opportunities for advancement and career progression as we continue to grow and expand. How to Apply: Ready to embark on a rewarding career journey with us? We'd love to meet you! Please apply with your CV and your enthusiasm, and let's create moments that matter together. youSMART is committed to building a diverse and inclusive workplace where everyone feels welcome, valued, and empowered to be their authentic selves. Join us in shaping the future of customer service and making a positive impact in our community.