Our client based in Northamptonare seeking a skilled and dedicated Customer Service Administrator to join their Failure Analysis team.
In this role, you will be responsible for providing exceptional customer service and administrative support to ensure the smooth operation of their failure analysis processes.
The ideal candidate will have excellent communication skills, strong attention to detail, and a customer-focused approach.
We are pleased to be supporting our Horley based client who are currently seeking a Customer Support Analyst to join their growing team on a 12 month fixed term contract.
This is a fantastic opportunity for someone with strong customer service experience and proficiency in Excel, as you'll be diving into data and spreadsheets regularly.
Due to expansion within the team, they are looking for a highly capable service desk analyst to assess and optimize the performance of the End-User software.
You will be analysing the performance of IT systems, resolving IT equipment and software issues, and providing IT support to their clients and personnel through Live chat and emails.
Portfolio are proud to be working with our client, an Award winning, global professional services / SaaS provider based in Manchester city Centre.
Our client who was founded in 2011 when an experienced group of international procurement leaders noticed a gap in the market for online practical-based education, made by professionals with real-world experience.
They embarked on creating unique, high-impact and personalized learning journeys created to improve core skills needed in these roles - efficiency, resourcefulness, and overall performance.