We are recruiting for freight forwarding and international courier company based Colnbrook they are seeking a Customer service clerk who is bright confident and keen to progress within the company.
Daily Duties will include
Taking clients bookings via online / telephone and emails.
Pembrook Resourcing are currently recruiting on behalf of one of our clients for a booking clerk.
Due to a recent internal restructure, this motor retail group is looking to recruit a highly professional candidate with excellent customer service skills to join their clients Service Bookings team at this busy and very successful car dealership in the area.
As the Service Bookings Clerk
You will be responsible for producing a daily appointment diary, taking bookings for service work, confirming customer payment methods, promoting other products and services to customers, and liaising with the service and parts department on a regular basis.
Working as part of the Customer Services Team, your main duties will include supporting and resolving customer's queries via telephone, email, webchat, and any other relevant channels, taking ownership for delivering a world class level of customer service, you will accurately enter data, process transactions, reporting, you will deal with internal and external queries, complaints, booking in of goods and collections, processing of customer information and any other duties required.
The role will support the Sales administration within the Customer Services Department to provide an unrivalled high-quality service to their customers both professionally and within agreed or reasonable timescales.
The Company
An exciting opportunity has become available for a Customer Service Administrator to join a successful well established, family owned, gift and home accessories company.
We are excited to be recruiting for one of the UK's leading specialists in their field, our client is looking for a Customer Service Administrator to join their busy orders team on a full-time, permanent basis.
The Sales and Orders Department is the beating heart of the business; processing customer sales orders and ensuring that they deliver great service to their customers by phone and email.
This is a fully office-based role however once you have completed probation there is opportunity for hybrid working.
NEW JUST IN - We are recruiting for a bright, confident telesales person who has strong customer services.
They are looking for someone who has strong customer skills to manage and look after new and exisiting business, research new companies and potential clients and carry out telesales calls to these companies and to make a string introduction and set up meetings.
You will be working for a well established freight forwarder who specialise in in time critical / urgent shipments,