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Location Hybrid < 1-2 days in the office/Support Centre on Hams Hall Distribution Park, Coleshill. Why The Works? We don't just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects someone with a late family member's memory. You never know who someone will become. So with your passion, and our products, you will help ignite the spark in helping people unleash their creativity, find new passions, hobbies, or rekindle fond memories. The unseen possibilities are limitless, and it all starts with you. Become a Commercial Finance Business Partner Reporting to the Head of Commercial Finance, this role sits within an existing commercial team of six. In this role, you will develop a good understanding of the key drivers of the business to enable you to effectively deliver insight, challenge, add value and influence strategic business decisions. You will be responsible for building strong relationships and business partnering with senior managers and their teams, providing financial insight to support their commercial decision making. Your Mission Dedicated Business Partner to The Works management team, building partnerships and strong relationships with all senior managers and their teams. Providing financial support to commercial decision making. Delivering analysis and insight that links financial reports to business strategies. Improving the impact, and understanding, of financial reporting on business performance; providing options and scenarios for business decisions Providing effective commercial support to ensure key operational, commercial, and financial targets are delivered. Key leadership role in supporting the budgeting and forecast processes, providing support and challenge for budget holders, high-lighting risks, and opportunities, and ensuring alignment with business objectives. Assisting with the development of new MI reporting, systems, and processes, embracing continuous improvement For areas of responsibility, ownership of the monthly management accounts and reporting to the board. Skills/Behaviours That Will Set You Apart A fully qualified ACA/CIMA/ACCA, with commercial business partnering experience, you will be able to demonstrate the following: Motivated and self-sufficient, using initiative to be pro-active. Naturally inquisitive and confident to challenge both accepted assumptions and processes. Collaborative approach with excellent communication and interpersonal skills to be able to liaise with and influence colleagues at all levels. Commercially astute with a strong desire to understand the key levers in the business, and an ability to interpret numbers into meaningful insight, and communicate to the business. Ability to professionally challenge the business to make improvements to operational and financial performance. Experience of budgeting and forecasting processes including reviewing and challenging commercial targets with budget-holders Strong Excel and analytical skills, with attention to detail and able to work at pace under time pressure. Confidence to initiate process improvements and the tenacity to see them through to completion. Strong organisational skills, flexible and able to adapt quickly to deliver a fast turnaround on ad-hoc tasks. Our PERKS really are 'The Works' 25% Colleague Discount! -Plus, exclusive Double Discount days! MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more! Holiday - 33 days including bank holidays. Holiday Purchase - Purchase an additional 5 days Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you. Wagestream - Claim early access to 50% of your wages as you earn them - for when 'life' happens! Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works! 24/7 support for you and your family - Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more! Healthcare Cash Plan - To support your everyday healthcare costs And loads more! - Long Service Awards, pension, life assurance, Cycle to Work and optional charity giving. Our Purpose To inspire reading. learning, creativity and play - making lives more fulfilled. Our Values We are Crafty We are Caring We are Can-do We Listen. We Care Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what's going great, and what needs a couple of tweaks to help make The Works the best place you've ever worked! You'll have opportunity to help give us that direction. Promoting Diversity, Inclusion, and Applying Reasonable Adjustments At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term). We are open to discussing part-time and flexible working and, where possible, will try to support this. If you need reasonable adjustments to apply for this role, please contact us and we'll be happy to help!
Location Hybrid < 1-2 days in the office/Support Centre on Hams Hall Distribution Park, Coleshill. Why The Works? We don't just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects someone with a late family member's memory. You never know who someone will become. So with your passion, and our products, you will help ignite the spark in helping people unleash their creativity, find new passions, hobbies, or rekindle fond memories. The unseen possibilities are limitless, and it all starts with you. Become a Commercial Finance Business Partner Reporting to the Head of Commercial Finance, this role sits within an existing commercial team of six. In this role, you will develop a good understanding of the key drivers of the business to enable you to effectively deliver insight, challenge, add value and influence strategic business decisions. You will be responsible for building strong relationships and business partnering with senior managers and their teams, providing financial insight to support their commercial decision making. Your Mission Dedicated Business Partner to The Works management team, building partnerships and strong relationships with all senior managers and their teams. Providing financial support to commercial decision making. Delivering analysis and insight that links financial reports to business strategies. Improving the impact, and understanding, of financial reporting on business performance; providing options and scenarios for business decisions Providing effective commercial support to ensure key operational, commercial, and financial targets are delivered. Key leadership role in supporting the budgeting and forecast processes, providing support and challenge for budget holders, high-lighting risks, and opportunities, and ensuring alignment with business objectives. Assisting with the development of new MI reporting, systems, and processes, embracing continuous improvement For areas of responsibility, ownership of the monthly management accounts and reporting to the board. Skills/Behaviours That Will Set You Apart A fully qualified ACA/CIMA/ACCA, with commercial business partnering experience, you will be able to demonstrate the following: Motivated and self-sufficient, using initiative to be pro-active. Naturally inquisitive and confident to challenge both accepted assumptions and processes. Collaborative approach with excellent communication and interpersonal skills to be able to liaise with and influence colleagues at all levels. Commercially astute with a strong desire to understand the key levers in the business, and an ability to interpret numbers into meaningful insight, and communicate to the business. Ability to professionally challenge the business to make improvements to operational and financial performance. Experience of budgeting and forecasting processes including reviewing and challenging commercial targets with budget-holders Strong Excel and analytical skills, with attention to detail and able to work at pace under time pressure. Confidence to initiate process improvements and the tenacity to see them through to completion. Strong organisational skills, flexible and able to adapt quickly to deliver a fast turnaround on ad-hoc tasks. ?? 25% Colleague Discount! -Plus, exclusive Double Discount days! ??MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more! ?? Holiday 33 days including bank holidays. ?? Holiday Purchase - Purchase an additional 5 days ? Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you. ?? Wagestream - Claim early access to 50% of your wages as you earn them for when life' happens! ? Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works! ??24/7 support for you and your family - Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more! ?? Healthcare Cash Plan To support your everyday healthcare costs ?? And loads more! Long Service Awards, pension, life assurance, Cycle to Work and optional charity giving. Our Purpose To inspire reading. learning, creativity and play - making lives more fulfilled. Our Values We are Crafty We are Caring We are Can-do We Listen. We Care Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what's going great, and what needs a couple of tweaks to help make The Works the best place you've ever worked! You'll have opportunity to help give us that direction. Promoting Diversity, Inclusion, and Applying Reasonable Adjustments At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term). We are open to discussing part-time and flexible working and, where possible, will try to support this. If you need reasonable adjustments to apply for this role, please contact and we'll be happy to help! #LIHybrid
Location ??On site 5 days per week Why The Works? We don't just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects someone with a late family member's memory. You never know who someone will become. So with your passion, and our products, you will help ignite the spark in helping people unleash their creativity, find new passions, hobbies, or rekindle fond memories. The unseen possibilities are limitless, and it all starts with you. Become a Shift Manager We're looking for a Shift Manager to join our Distribution Centre leadership team to help keep things running smoothly. If you are passionate about fostering a positive work environment, ensuring operational excellence, and supporting the growth and development of our DC team members, then come and join us. Your Mission Organising and scheduling shifts, making sure everyone's in the right place based on what they're good at. Keeping an eye on who's showing up for work, checking our records to see who's here and who's not, and making sure they're accurate. Making sure the place is safe and clean, dealing with accidents or close calls, and keeping an eye on everyone's health and safety. Being ready to help in emergencies like first aid or fires, checking our equipment before and after each shift, and keeping track of what happens. Helping Team Leaders keep everyone on track with their work and behaviour. Dealing with problems or rule-breaking in a fair way. Figuring out how much stock we need each day and making sure we use it wisely to save money. Watching how well we're doing each hour and making decisions about who should do what. Making sure everyone has the skills they need to do their jobs to the best of their ability Helping new people get settled in and trained in key areas. Making sure everyone knows the rules and follows them, and making sure our documents about how we work are up-to-date. Checking that the information we have about who's trained for which jobs is correct Making sure everyone gets training when they need it & refresher sessions when required Working with Managers and Team Leaders to find better ways of doing things. Skills/Behaviours That Will Set You Apart Proactive and solution-based attitude. Engaging and confident in delivering briefs and presenting information to large groups and in 1:2:1's. Flexibility on working hours where required. Open minded to try new things and able to provide constructive feedback. Strong leadership skills Ability to influence and drive standards across site Integrity to H&S Strong personal and team organisation Effective communicator Analytical mind Can identify S.W.O.T's and take required measures. Working to budgets through use of KPI Metrics IOSH trained (not essential) I.T literate, experienced in Excel WMS experience ??Being a great leader As a great leader with wonderful people skills, you'll create a team that's more than just co-workers it's a team. Inspire and motivate your team in line with our employer brand, values, behaviours and purpose. Work cross-functionally and collaboratively with other departments. If something's not quite right, speak up so we can work together to get it right or make it better! - Nobody is too proud for constructive feedback so we all win together! But let's not forget about the most important part... your team's well-being and aspirations. You'll be their biggest supporter, cheering them on. You'll have amazing everyday conversations with your team, discussing everything from their performance to their wildest career aspirations. ?? 25% Colleague Discount! -Plus, exclusive Double Discount days! ??MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more! ?? Holiday 33 days including bank holidays. ?? Holiday Purchase - Purchase an additional 5 days ? Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you. ?? Wagestream - Claim early access to 50% of your wages as you earn them for when life' happens! ? Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works! ??24/7 support for you and your family - Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more! ?? Healthcare Cash Plan To support your everyday healthcare costs ?? And loads more! Long Service Awards, pension, life assurance, Cycle to Work and optional charity giving. Our Purpose To inspire reading. learning, creativity and play - making lives more fulfilled. Our Values We are Crafty We are Caring We are Can-do We Listen. We Care Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what's going great, and what needs a couple of tweaks to help make The Works the best place you've ever worked! You'll have opportunity to help give us that direction. Promoting Diversity, Inclusion, and Applying Reasonable Adjustments At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term). We are open to discussing part-time and flexible working and, where possible, will try to support this. If you need reasonable adjustments to apply for this role, please contact and we'll be happy to help!
Location Hybrid working with 1-3 days per week in our Support Centre Why The Works? We don't just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects someone with a late family member's memory. You never know who someone will become. So with your passion, and our products, you will help ignite the spark in helping people unleash their creativity, find new passions, hobbies, or rekindle fond memories. The unseen possibilities are limitless, and it all starts with you. Become a Buying Assistant Are you passionate about retail and progressing your career in buying? Then look no further because we are always on the lookout for talented individuals who want to start or develop their buying career. You will be working in a fast-paced, rewarding environment with a dynamic & talented team. If we stock it, we buy it!? We responsibly source and buy great quality products that allow us to give our customers the best offers, range, quality and price.? ..The amazing part of this? You'll play a really important role in making sure we do this well. Your Mission Helping your manager keep tabs on supplier performance, finding new potential suppliers, and nurturing long-term relationships with them. Checking out our stores and website regularly, keeping an eye on what customers are into, trends, and what our competitors are up to. This helps us figure out what products we need to stock in the future. Putting together reports and conducting market analysis. Pitching in to come up with awesome new products and ranges based on what we know about our customers and the market. Haggling with suppliers to get the best deals possible for our products, all in line with what our customers want and our overall strategy, with some guidance from your manager. Helping out with planning and running trade, promotions, and events. Handling samples; getting them from suppliers, to storing them and then getting rid of them when we're done. Working with suppliers and quality teams to make sure our products are top-notch. Making sure new products and suppliers get set up properly and on time. Keeping all the systems and trackers in your department up to date, like setting up new product lines and making sure everything launches on time. Team up with the merchandisers, to make sure we're making the most of sales opportunities and getting products out to our customers when we say we will. Assisting your buyer with putting together internal communications and presentations. Skills/Behaviours That Will Set You Apart A passion for fast moving retail Influencing, stakeholder management & negotiation skills Able to analyse data Product Development/Sourcing experience is desirable but not essential Our PERKS really are 'The Works' 25% Colleague Discount! -Plus, exclusive Double Discount days! MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more! Holiday - 33 days including bank holidays. Holiday Purchase - Purchase an additional 5 days Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you. Wagestream - Claim early access to 50% of your wages as you earn them - for when 'life' happens! Share Scheme - Unleash your inner Mono poly mogul and own a piece of The Works! 24/7 support for you and your family - Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more! Healthcare Cash Plan - To support your everyday healthcare costs And loads more! - Long Service Awards, pension, life assurance, Cycle to Work and optional charity giving. Our Purpose To inspire reading. learning, creativity and play - making lives more fulfilled. Our Values We are Crafty We are Caring We are Can-do We Listen. We Care Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what's going great, and what needs a couple of tweaks to help make The Works the best place you've ever worked! You'll have opportunity to help give us that direction. Promoting Diversity, Inclusion, and Apply ing Reasonable Adjustments At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term). We are open to discussing part-time and flexible working and, where possible, will try to support this. If you need reasonable adjustments to apply for this role, please contact us and we'll be happy to help!
Location Hybrid < 1-2 days in the office/Support Centre on Hams Hall Distribution Park, Coleshill. Why The Works? We don't just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects someone with a late family member's memory. You never know who someone will become. So with your passion, and our products, you will help ignite the spark in helping people unleash their creativity, find new passions, hobbies, or rekindle fond memories. The unseen possibilities are limitless, and it all starts with you. Become a Seasonal Buyer Reporting to the Buying Manager, you will be part of the Stationary and Seasonal Team focusing on Strategy, Briefing, Selection, Critical Path Management and Trade. Developing and executing strategies for sourcing products, leveraging market data to identify trends and find opportunities for growth. Lead new product development initiatives by seeking unique offerings whilst collaborating with creative teams to ensure alignment with internal trends. You will curate the best product range balancing private label and branded items and implementing clear change plans for exiting lines. Manage the critical path to launch ranges on time, overseeing junior buyers and assistants. Drive sales and profit through proactive trade actions, including promotions, clearance, pricing strategies and seasonal space optimisation in collaboration with marketing. Financial accountability for circa £7m with accountability for all seasonal events including Easter, Halloween, and Christmas. Your Mission You will be responsible for setting your department budget for sales, margin and margin % and held accountable to the delivery of these key business metrics. Helping your manager keep tabs on supplier performance, finding new potential suppliers, and nurturing long-term relationships with them. Checking out our stores and website regularly, keeping an eye on what customers are into, trends, and what our competitors are up to. Working with suppliers and quality teams to make sure our products are top-notch. Managing the critical path to ensure QA team and involved at the key times and working with them to always ensure product and ethical compliance. Keeping all the systems and trackers in your department up to date, including sales performance, Sell through trackers, critical path management tools and KVI price tracking. Team up with the merchandisers, to make sure we're making the most of sales opportunities and getting products out to our customers when we say we will. Work with them to manage cost of markdown and be in regular WSSI meetings to agree any changes to budget and OTB spend accordingly. Putting together internal communications and presentations. Presenting to Board members your ranges for their sign off, completing all required sign off packs consistently Skills/Behaviours That Will Set You Apart Able to thrive in a fast-paced trading environment. Product development & sourcing experience Ability to work with a broad supplier base and develop own brand product. Commercial experience of 18 months/2 years essential, can demonstrate strong commercial acumen. Proven analytical, influencing & presentation skills. Confident, decisive, innovative, and creative. Highly numerate with high level of accuracy. Adaptable approach to working and ability to remain calm under pressure. Influencing, stakeholder management & negotiation skills Leadership skills to manage a Junior Buyer and/or Buying Assistant Actively manage self-development programme to achieve Buyer potential (working objectives). Computer literacy to include working knowledge of Microsoft systems (Word, Excel, and Outlook). Ability to multitask and prioritise workload alongside good time management. Always represent The Works in a professional manner at relevant trade shows, supplier meetings and internal meetings. Full clean driving license/prepared to travel when required. Our PERKS really are The Works' ?? 25% Colleague Discount! - Plus, exclusive Double Discount days! ?? MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more! ?? Holiday 33 days including bank holidays. ?? Holiday Purchase - Purchase an additional 5 days ? Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you. ?? Wagestream - Claim early access to 50% of your wages as you earn them for when life' happens! ? Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works! ?? 24/7 support for you and your family - Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more! ?? Healthcare Cash Plan To support your everyday healthcare costs ?? And loads more! Long Service Awards, pension, life assurance, Cycle to Work and optional charity giving. Our Purpose To inspire reading. learning, creativity and play - making lives more fulfilled. Our Values We are Crafty We are Caring We are Can-do We Listen. We Care Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what's going great, and what needs a couple of tweaks to help make The Works the best place you've ever worked! You'll have opportunity to help give us that direction. Promoting Diversity, Inclusion, and Applying Reasonable Adjustments At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term). We are open to discussing part-time and flexible working and, where possible, will try to support this. If you need reasonable
Location Hybrid working with 1-3 days per week in our Support Centre Why The Works? We don't just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects someone with a late family member's memory. You never know who someone will become. So with your passion, and our products, you will help ignite the spark in helping people unleash their creativity, find new passions, hobbies, or rekindle fond memories. The unseen possibilities are limitless, and it all starts with you. Become a Buying Assistant Are you passionate about retail and progressing your career in buying? Then look no further because we are always on the lookout for talented individuals who want to start or develop their buying career. You will be working in a fast-paced, rewarding environment with a dynamic & talented team. If we stock it, we buy it!? We responsibly source and buy great quality products that allow us to give our customers the best offers, range, quality and price.? ..The amazing part of this? You'll play a really important role in making sure we do this well. Your Mission Helping your manager keep tabs on supplier performance, finding new potential suppliers, and nurturing long-term relationships with them. Checking out our stores and website regularly, keeping an eye on what customers are into, trends, and what our competitors are up to. This helps us figure out what products we need to stock in the future. Putting together reports and conducting market analysis. Pitching in to come up with awesome new products and ranges based on what we know about our customers and the market. Haggling with suppliers to get the best deals possible for our products, all in line with what our customers want and our overall strategy, with some guidance from your manager. Helping out with planning and running trade, promotions, and events. Handling samples; getting them from suppliers, to storing them and then getting rid of them when we're done. Working with suppliers and quality teams to make sure our products are top-notch. Making sure new products and suppliers get set up properly and on time. Keeping all the systems and trackers in your department up to date, like setting up new product lines and making sure everything launches on time. Team up with the merchandisers, to make sure we're making the most of sales opportunities and getting products out to our customers when we say we will. Assisting your buyer with putting together internal communications and presentations. Skills/Behaviours That Will Set You Apart A passion for fast moving retail Influencing, stakeholder management & negotiation skills Able to analyse data Product Development/Sourcing experience is desirable but not essential ?? 25% Colleague Discount! -Plus, exclusive Double Discount days! ??MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more! ?? Holiday 33 days including bank holidays. ?? Holiday Purchase - Purchase an additional 5 days ? Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you. ?? Wagestream - Claim early access to 50% of your wages as you earn them for when life' happens! ? Share Scheme - Unleash your inner Mono poly mogul and own a piece of The Works! ??24/7 support for you and your family - Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more! ?? Healthcare Cash Plan To support your everyday healthcare costs ?? And loads more! Long Service Awards, pension, life assurance, Cycle to Work and optional charity giving. Our Purpose To inspire reading. learning, creativity and play - making lives more fulfilled. Our Values We are Crafty We are Caring We are Can-do We Listen. We Care Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what's going great, and what needs a couple of tweaks to help make The Works the best place you've ever worked! You'll have opportunity to help give us that direction. Promoting Diversity, Inclusion, and Apply ing Reasonable Adjustments At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term). We are open to discussing part-time and flexible working and, where possible, will try to support this. If you need reasonable adjustments to apply for this role, please contact and we'll be happy to help! #LIHybrid
Retail Deputy Manager 18 hour contract Why The Works? We don't just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects them with a late family member's memory. You never know who someone will become. So with your passion, and our products, you will help ignite the spark within people, allowing them to unleash their creativity, find new passions, hobbies, or rekindle fond memories. The unseen possibilities are limitless, and it all starts with you. Become a Retail Deputy Manager As a Retail Deputy Manager you'll help keep your store running like clockwork, working in partnership with the Store Manager. Leading by example, you will help your team unlock their potential by inspiring our customers to read, learn create and play more, through creating unforgettable moments, smiles on faces and products to go home with to craft memories they'll cherish! Taking the helm when the Store Manager is unavailable, you'll captain the ship taking responsibility for the team, store standards, customer experience and commercial targets. We recognise that our Team Leaders/Deputy Managers are our future Store Managers and beyond! So, we'll actively support your personal development and career progression. Your mission Stand-in for the Store Manager, taking responsibility for all metrics and the team if they're away Foster a store atmosphere that's enjoyable, welcoming, and inclusive. Demonstrate progress in driving retail sales and achieving high performance across all key performance indicators (KPIs) Drive retail commerciality like a boss! Striving for fantastic sales and high performance across all KPI's. It's not all about numbers. Your store will shine with excellent standards and impeccable merchandising. From cleanliness to pricing, you'll make sure everything is picture-perfect. Lead and coach the team by working shoulder-to-shoulder to provide an outstanding retail experience, ensuring each customer is delighted and inspired. Utilise your product knowledge and charm to introduce additional offerings. You'll be a merchandising master, effortlessly placing products in both planogrammed and non-planogrammed spaces. You'll soon be looking at a high SKU count like your best game of Tetris! Skills / Behaviours that will set you apart Genuine and Authentic: Your positivity, creativity, and passion for our brand and products shine through. Talking to people is your superpower, and customers can't resist your helpful recommendations! Resilient Champion: You can handle the fast-paced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease. You're the ultimate multitasking hero! Stock Management Guru: You tackle the challenge of sorting, pricing, and merchandising deliveries like a pro! Embrace the boxes; they've got nothing on you! Being a great leader As a great leader with wonderful people skills, you'll create a team that's more than just co-workers it's a team. Inspire and motivate your team in line with our employer brand, values, behaviours and purpose. Lead your team to reach their potential and steer your store to break records and get in the spotlight. Work collaboratively with support departments and peers. If somethings not quite right, provide quality constructive feedback so we can work as a team to get it right! But let's not forget about the most important part... your team's well-being and aspirations. You'll be their biggest supporter, cheering them on. You'll have amazing everyday conversations with your team, discussing everything from performance to career aspirations and helping them get there Our PERKS really are The Works' ?? 25% Colleague Discount! - Plus, exclusive Double Discount days! ?? MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more! ?? Holiday 33 days, including bank holidays. Plus, your holiday allowance increases with long service. ? Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you. ?? Wagestream - Claim early access to 50% of your wages as you earn them for when life' happens! ? Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works! ?? 24/7 support for you and your family - Through our partnership with Retail Trust Charity, who provide an Employee Assistance Programme and so much more! ?? Healthcare Cash Plan To support your everyday healthcare costs. ?? And loads more! Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving. Our Purpose To inspire reading, learning, creativity and play - making lives more fulfilled. Our Values We are Crafty ? We are Caring ?? We are Can-do ?? We Listen. We Care Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what's going great, and what needs a couple of tweaks to help make The Works the best place you've ever worked! You'll have opportunity to help give us that direction. Promoting Diversity, Inclusion, and Applying Reasonable Adjustments. At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term). We are open to discussing part-time and flexible working and, where possible, will try to support this. If you need reasonable adjustments to apply for this role, please contact and we'll be happy to help!