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My client is urgently seeking an experienced Credit Control superstar for their Exeter based offices. Working in a team, you will be working on 70 - 100 ledgers and the successful candidate will be one who works with clients personally and gets to know them well. Job description: Ownership of a 70 to 100 ledgers. Ensuring the deadlines on the credit control calendar are met in relation to the accounts allocated to the role. Responsible for ensuring that the members payments are received on time and ensuring good communication is in place pre and post payment deadlines. Involvement in the businesses' stop process. Working as an account manager and really getting to know your clients. Monitoring and enforcing members credit limits. Ensuring any member issues or adverse events are raised and escalated internally. Pro active in resolving member/supplier queries working to reduce overdue debt and meet KPI's. Ensuring that credit control processes are fully documented, reviewed and kept up to date. Ad-hoc administration duties as requested. Person specification: Strong IT literacy, with a high level of competency in Microsoft Excel in particular Confidence and ability to build strong working relationships with team members and other stakeholders. Proven team player. Interpersonal skills sufficient to support, advise and influence members of staff from different parts of the business whilst providing strong financial control where necessary. Hands-on approach and proven ability to work under pressure and to tight deadlines. Strong numeracy and mathematical ability Confident telephone manner and negotiation skills A willing and adaptable aptitude to provide support to the finance team when necessary, during busy periods or times of absence
We are seeking an adaptable and confident Administrative Assistant to provide comprehensive support to our Credit Control department. This role involves a variety of responsibilities including credit control, addressing credit queries, cash collection, invoice preparation and verification, reception duties, and hospitality for visitors. Responsibilities: Compile customer documentation, verifying credit account status, and dispatching works instructions to the factory and confirmations to customers via email. Handle photocopying of works instructions, emailing, and filing accordingly. Review and verify transport invoices. Prepare monthly scrap invoices. Print manuals as required. Manage stationery requisitions. Provide hospitality services including tea/coffee preparation (occasional food prep when Credit Controller is unavailable). Assist with overflow telephone calls during Receptionist's busy periods. Support the Credit Controller/Secretary during peak workloads. Cover and assist the Credit Controller in processing orders, conducting credit checks, preparing invoices, maintaining stoppage of goods and Debtors List, cash collection, and credit note preparation. Provide reception coverage during holidays, absences, and lunch breaks, including invoice preparation, CMR follow-ups, and general administrative tasks. Undertake any other duties as needed. Requirements: Prior experience in an Accounts office with a focus on credit control. Excellent verbal and written communication skills. Proficiency in Microsoft Outlook, Excel, and preferably Sage (Sage 200). Confident in interacting with individuals both face-to-face and over the phone. Strong numerical skills. Positive "can-do" attitude with a proactive approach. Ability to work well within a team. Hours: 7:30am Mon - Thurs 7:30am - 1pm Fri