If you want to help us to help others, we have the job for you!
On high streets up and down the country our retail teams deliver a great shopping experience to customers while generating much needed income for the charity, ensuring that we can provide services and support to older people who need it most.
As part of a continued growth, our client is seeking a proactive and customer-focused Internal Account Manager to join their Team in the South of Reading.
You'll manage customer accounts, process incoming orders, resolve issues, and assist in developing best practices within our Sales Team.
We're looking for a motivated Digital Customer Service Team Manager to lead, develop, and inspire a team of Digital Customer Service Advisors in delivering outstanding service to our customers.
Lead a team of approximately 13 Digital Customer Service Advisors (CSAs), primarily handling customer interactions on social media, with occasional support on other channels such as voice.
Demonstrate exceptional communication and influence skills to inspire and guide the team, transforming complex or emotionally challenging situations into positive outcomes.
We are excited to be supporting a returning client as they search for an Accounts Assistant to help with accounts production, purchase ledger and income/ bank reconciliation.
A bit more about the job....
PE backed, these guys have seen some brilliant organic growth but are highly acquisitive meaning you'll be joining an ever growing team and company offering you some fantastic career progression.