If you have a strong technical support background, as well as a passion for all things third line, then this is the opportunity for you.
Lorien's client, a leading provider of managed hosting, cloud, and transformation services, is seeking a 3rd Line Support Engineer to join their Support team as they grow into the new year.
In return, you'll enjoy working for an evolving and expanding organisation, hybrid model between home and their brand-new Glasgow city centre office, access to the latest tech, and much more, so look at the finer details below:
The successful 3rd Line Engineer will be the escalation point of a friendly team.
Our client is well-established Managed Service Provider (MSP) based in Watford; they're currently looking for a 3rd Line Service Desk Engineer to join their expanding team.
My client is looking for a 3rd Line Engineer to resolve complicated technical issues that have been escalated to from 1st and 2nd Line Engineers, while providing excellent customer service to clients throughout.
Any team leading experience would be an adantage.
Key Tasks and Responsibilities
Responsible for troubleshooting any technical issues that have been escalated through the helpdesk.
I'm working alongside a rapidly growing IT Managed Solutions provider, looking to expand their team with a few new Support Engineers, varying from 1st Line up to the 3rd Line/Senior team.
The IT team already consists of around 150-200 people across multiple office locations in the UK.
My client is seeking an 3rd line engineer to join their IT Helpdesk team and work with their IT Projects professional services team in Colchester, Essex.
This will include project planning, management and implementation as well as issue resolution & consultancy services as required.
The successful candidate will provide a wide variety of IT services to their customers predominantly focused on Microsoft, VMWare, Hyper-V, Citrix, Cisco, and SonicWall technologies.
This is a rare opportunity for an experienced 3rd line support engineer with strong experience in Networking, SD-WAN, Cloud Infrastructure (Azure or AWS) and Firewalls to join the UK arm of a major European company based in central London, close to Monument.The role will be a split between projects and 3rd line support.
Benefits: Final Salary Pension, 75% Discounted Rail Travel
Projects will include:SD-WAN Migration from MPLS, Server cloud migration in Azure and network Improvements.