The role involves creating outcome-based support plans, monitoring placements, and ensuring effective support to enhance independence.
We have an exciting opportunity for a Reviewing Officer to join a busy social care team in London.
Responsibilities include conducting strengths-based reviews and reassessments for individuals with long-term conditions, following the Care Act principles.
We are seeking a Complaints Resolution Team Leader to join our housing association and lead a dedicated team focused on managing complaints at stage one or stage two.
This is an exciting opportunity to make a real difference in delivering a high-quality service for our customers, ensuring that all complaints are resolved effectively, promptly, and in line with policies.
Role Purpose
As a Complaints Resolution Team Leader, you will oversee and support a team responsible for resolving complaints, ensuring targets are met and compliance is maintained.