Provide technical assistance and support to customers via phone, email, and chat channels.
General
Due to exponential growth, there is now an opportunity and a requirement for a 2nd Line of Support Technician to join an award-winning global provider of software and hardware solutions in the automotive industry.
Within the Technical Support team, you will play a crucial role in providing exceptional technical assistance to our customers, troubleshooting issues, and ensuring timely resolution to support their needs.
We are recruiting for a 1st / 2nd Line Desktop Support Engineer to join an MSP.
Suitable candidates will be skilled and a motivated individual with a passion for technology and a wish to provide exceptional customer support.
Responsibilities
Provide 1st / 2nd line technical support to clients via phone, email & ticketing system Diagnose and troubleshoot software and hardware issues reported by customers.
Posted by GreatFind Recruitment • £38K/yr to £46K/yr
We are recruiting for our client, who is seeking a skilled and proactive 2nd/3rd Line IT Engineer to manage their technology platforms, with a focus on server and computing facilities.
This is a full-time, permanent position based in the Sevenoaks area with a competitive salary and benefits package, including professional development opportunities, access to on-site facilities, 25 days holiday per year excluding bank holidays, free lunch and parking as well as employee assistance programme cycle to work scheme and fee admission policy.
This role also includes leading the IT department's cybersecurity strategy from a policy and processes perspective.
As a Pharmacist with us you'll be providing excellent customer and patient care, it's more than dispensing medicine, it's listening and providing your expert advice and reassurance.
As a qualified Dispensing Optician, you will be providing a high level of customer care and expert advice to make a real difference to our customers and keep them coming back.
You will work in one of our stores, reporting to the Store Manager.
As a Pharmacist with us you'll be providing excellent customer and patient care, it's more than dispensing medicine, it's listening and providing your expert advice and reassurance.