Posted by EW Recruitment Limited • £30K/yr to £36K/yr
My client is a driven and successful company, and they are looking for a 2nd line support Technician to join their team.
They are a great company who are willing to invest time in their staff to be successful, they are looking for someone who has a previous background in IT and is looking for a long-term role.
This role requires someone who is process orientated, effective and has the ability to build rapport with their clients.
The 2nd Line Support Engineer is responsible for answering IT requests via phone, email, live chat or instant message, explaining solutions in technical and non-technical terms.
The 2nd Line Support Engineer will work across various technologies and liaise across multiple business areas to support incidents, problems and requests.
The 2nd Line Support Engineer will have a salary up to £35,000, you'll monitor and maintain the organisation's desktop environment(s) in a technical support role.
Posted by Xact Placements Limited • £28K/yr to £34K/yr
As part of their ongoing growth, they are looking for a highly skilled and proactive 2nd Line Support Technician to join their team.
If you are passionate about technology and looking to advance your career in a dynamic and client-focused environment, this could be the company for you!
My client are a leading Microsoft-focused Managed Services Provider delivering exceptional IT support and solutions to a wide range of clients.
Posted by In Technology Group Limited • £30K/yr to £40K/yr
Key Responsibilities
To provide 2nd line technical support to customers in a timely and efficient manner.
Job Description
We are seeking a 2nd Line Engineer to join our client's engineering team in the vibrant city of London.
The successful candidate will be responsible for providing technical support to customers, resolving customer issues and taking ownership of service requests.
Posted by EW Recruitment Limited • £30K/yr to £36K/yr
My client is a driven and successful company, and they are looking for a 2nd line support Technician to join their team.
They are a great company who are willing to invest time in their staff to be successful, they are looking for someone who has a previous background in IT and is looking for a long-term role.
This role requires someone who is process orientated, effective and has the ability to build rapport with their clients.
We now have an exciting opportunity for a Helpdesk Analyst to provide 1st/2nd line service desk support to our customers assisting them with hardware and software problems via phone, email and in person within the organisation's EPoS environment.
The Analyst will also troubleshoot problem areas (in person, by telephone, or via remote access) in a timely and accurate manner, and provide assistance where required.
This includes installing, diagnosing, repairing, maintaining and upgrading all software and hardware (including but not limited to PC, terminals and printers) to ensure optimal performance.
2nd Line IT Support Candidate required for a leading firm in Reading, up to £45k office based
The Support Analyst provides technical support for the business and for end user devices-both hardware/software including PCs, laptops, IP Telephones, and mobile devices.
This is a fantastic opportunity for an IT Engineer who wants to elevate his career further.