Your new companyWe are currently working exclusively with a supported living service provider, who support people living in a range of accommodation styles which include individual flats, specialist single-story properties and shared houses.
Your new roleAs a Support Worker, you will be providing outreach support to access the community, various supported living options and supporting those with complex physical, learning, or mental health needs and developmental disorders.
They are committed to delivering support to service users to suit their aspirational and individual needs.
Every person they support has their own tenancy agreement and their own from door - the emphasis is on delivering support that is grounded in the individuals needs, wishes and aspirations of the person receiving it.
Our client offers person-centred, independent living options across the whole care pathway - including outreach support to access the community, various supported living options and supporting those with complex physical, learning or mental health needs and developmental disorders.
Our client, who provides award winning IT Support solutions to Businesses has an exciting opportunity for a "hands on" Escalation Engineer who will provide technical support to their customers within a service desk environment mainly managed by remote access.
This opportunity is a full time, permanent role, initially based at our client's office in Barlborough, then split between customers, the office, and remote working.
Main responsibilities will include making outbound telephone calls to target audiences in a professional and polite manner including cold calling and list cleansing, ensure targets are met and recorded, produce and maintain diaries, chasing for outstanding information from clients and maintain secure, efficient and accurate filing systems.
To maintain and update information on database(s) accurately and consistently.
You will be responsible for maximising sales opportunities by generating quality leads in accordance with company procedures and regulatory requirements ensuring that specified targets and results are met in terms of quantity and quality.