Advancing People Multilingual is working on behalf of a large international retailer who, due to expansion, is looking to recruit a German & French speaking Client Services Advisor, based in Erdington, Birmingham.
The client services team will be responsible for ensuring that support, staffing and processes are maintained to a high level, and will work together with the Service Desk Manager to achieve targets, and assist with reporting, analysis and strategic planning
We are seeking a Customer Services Advisor to support our German, French, and UK customers across multiple channels, including phone, email, and social media.
In this role, you will provide expert advice on our products, assist with sales inquiries, and ensure a professional and friendly customer experience.
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