This 1st/2nd Line Engineer role would be ideal for someone who is looking to have their voice heard in a new company and someone who wants to grow, learn, and develop.
A client of mine based near Leeds are looking to hire a 1st/2nd Line Engineer, an established business in the area.
They are looking for someone with experience with 1st & 2nd line technical support who will thrive at the opportunity to learn & grow.
Our growing client based near Manchester is currently looking for a 1st Line Engineer; the ideal candidate will be responsible for providing technical assistance and support to our client's internal users in a timely and professional manner.
This role requires strong problem-solving skills, excellent communication skills, and IT capabilities.
Key Responsibilities
Provide 1st line technical support via phone, email, and in person.
Background of working in a 1st Line/ Helpdesk role
As a 1st Line Support Engineer, you'll require the following essentials:
An exciting opportunity has arisen for a 1st Line Support Engineer to work with a fantastic business, based in Nottingham to respond and resolve any staff technical queries and escalations to 2nd and 3rd line.
Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, Medicash, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program
Do you have customer service experience and an admiration for technology?
Do you enjoy talking to people and solving issues?
Role: 1st/2nd Line Engineer - French & English Speaking
Benefits: Holidays, Pension and benefits
You will be responsible for providing remote desktop, server and network support to a varied external customer base with some on-site support where necessary.