The First Line Team Leader is responsible for leading the team of First Line Support Analysts.
You will act as the escalation point for the First Line Team, ensuring that the team who support our clients respond to all queries and issues within defined quality and within S.L.A.
The role is responsible for the completeness and accuracy of the Shift and On-Call patterns and the general wellbeing of the First Line Team as well as other team leadership duties as defined below.
Our client is looking for someone to join their team as a Client Services Associate to provide helpdesk and administration support to a portfolio of external clients and reaching payroll and provider monthly deadlines.
This role also assists in the efficient running of the internal office and administration.
The starting salary for this full-time, permanent role is £40,296 per annum based on 36 hours per week.
Are you passionate about supporting children, young people and their families through times of crisis due to behaviours of concern as a result of an ASD diagnosis and learning disabilities?
Ready to advance your career in transforming services to meet their needs?
Our path forward is our sustainability strategy and we have set ourselves ambitious goals.
Haltermann Carless is a pioneer of sustainable hydrocarbon solutions for Mobility, Life Science, Industrial and Energy.
We develop innovative and tailor-made products for our customers by leveraging advanced technologies, exploiting new feedstock sources and working closely with business partners, institutes and universities.
As a Team Leader within the Corporate Services Team, you'll play a pivotal role in guiding and mentoring our junior staff while ensuring the highest standards of quality and accuracy.
Your day to day will include:.
General
Overseeing and reviewing management accounts for both UK and multi-national companies, providing expert guidance and support.
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Leadership is the challenge to be something more than average!