Line manages support workers as needed for temporary periods; deputising for Service Leads and playing a key role in supporting targeted failing services.
We are looking to recruiting a personable, flexible and motivated Senior Support Worker to work across the area guiding and support teams in matters of practice, quality, performance, compliance and resource management, in need of a caseload of complex-needed service users.
You will be covering Swansea, Cardiff, Pontypridd, Merthyr, Newport.
Ensuring quality and performance levels meet and exceed expectations on challenging service lines.
Operate on the front line of service delivery within a busy 24/7 contact centre environment working with some of the countries well know charities as well as smaller key charity, government and 3rd sector organisations.
Work as key management figures with responsibility for the effective daily operations of their team including recruitment, onboarding, training and development activities.
We are seeking a dynamic, enthusiastic, and confident individual to join a small team in providing support as a single point of contact for users of the CareFirst system within Children's Services.
CareFirst is the case management system utilised by social services and communities staff for recording service user information and key performance indicators.
We have an exciting position available to join one of our clients as a System Administrator on a temporary basis.
Line manages support workers as needed for temporary periods; deputising for Service Leads and playing a key role in supporting targeted failing services.
We are looking to recruit a personable, flexible and motivated Senior Support Worker to work across the area guiding and support teams in matters of practice, quality, performance, compliance and resource management, in needed a caseload of complex-needed service users.
You will be covering Swansea, Cardiff, Pontypridd, Merthyr, Newport.
Line manages support workers as needed for temporary periods; deputising for Service Leads and playing a key role in supporting targeted failing services.
We are looking to recruit a personable, flexible and motivated Senior Support Worker to work across the area guiding and support teams in matters of practice, quality, performance, compliance and resource management, in needing a caseload of complex service users needed.
You will be covering Swansea, Cardiff, Pontypridd, Merthyr, Newport.
Our client's organisation is the people and homes charity in Wales and works for the prevention of homelessness, the improvement of housing conditions, and the right of everyone to a safe, suitable and affordable home.
Customer Service Representative - Part Time (17.5hrs Per Week).
General
If providing excellent customer service is important to you, and you want to advance your career with a $9 billion leader that can provide you with stability and exciting challenges, whilst supporting your personal growth and career ambitions, we'd love to hear from you.
Ready to advance your career with a global leader that understands that success results from the incredible hardworking, dedicated, and diverse people like you we are proud to call our colleagues?
This is an excellent opportunity for someone with strong IT experience to join a growing company to provide technical IT support to internal employees and ensure internal systems and applications are maintained.
Our highly successful Tech client in Cardiff are working with us to find an experienced IT Technician to join them on a permanent basis.
Hours will generally be 9am - 5:30pm, Monday to Friday.
Understand, support and advise customers requiring a wide range of information, advice and guidance.
To provide a telephone and multi-channel support service with integrity, professionalism and adhering to all relevant process, procedures, and legislation.
General
The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well-known and smaller organisation from charity, third sector and government sectors.