Do you have experience to be the initial point of contact for all IT-related inquiries and issues, ranging from hardware and software problems to network and connectivity issues.
Do you have the skills to play an important role in providing technical assistance and support to end-users within our organization?
Do you want to expand your IT career within a join an new and exciting company.
Do you have customer service experience and an admiration for technology?
Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, Medicash, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program
Do you enjoy talking to people and solving issues?
Background of working in a 1st Line/ Helpdesk role
As a 1st Line Support Engineer, you'll require the following essentials:
An exciting opportunity has arisen for a 1st Line Support Engineer to work with a fantastic business, based in Nottingham to respond and resolve any staff technical queries and escalations to 2nd and 3rd line.
This is a 1st line service desk support role, so minimal experience necessary just a keen interest in beginning a career in IT - Full training is provided!
Joining the team will require you to be the primary contact between the office and the IT department and be responsible for supporting users and responding to user queries either via telephone, email or online chat whilst providing outstanding service from first contact.
An IT Software Support Analyst is required for a well-established private health care compay with offices all over the UK.