Providing first and some second line support and escalation of helpdesk tickets to their customer base, working to specific SLA's.
Providing incident management & stakeholder facing communication for customers as required (with the expectation of leading a multi manned P1 Bridge Line).
Basic remote support and change management assistance to the customer base.
Our client, established in 2007, stemmed from a deep-rooted passion and commitment to shaping the energy landscape for the better.
Initially focusing on solar thermal energy systems, the company has since broadened its horizons, now providing a diverse array of renewable energy solutions.
These include heat pumps, air source heat pumps, ground source heat pumps, mechanical ventilation heat recovery, underfloor heating, and solar PV.
Newstaff Employment Services is recruiting for a Service Engineer to join a successful agricultural dealership based at their Winchester depot.
Previous service engineering experience in the agricultural, commercial vehicle or construction industry is essential.
The Role
Service and maintain machinery from a range of first class franchises including CLAAS and Horsch to the manufacturers specifications and to ensure machine reliability and safety.
Responsible in managing the more technical and complex claims ranging from flood damage resulting in Business Interruption to claims associated with catastrophic event within our clients Major Loss & Complex Loss Team.
The role will be home based with regular regional travel required with occasional overnight stays depending upon location.
An exciting and expansive organisation are looking for a Reporting Manager to join them to lead the finance function, working with the senior stakeholders.
This role is well suited to a part or fully qualified accountant who seeks to join a supportive team within a role which would be a precursor to an FC/Head of role in time.