________________________
_______________________
______________________
____________________
___________________
____________________
_____________________
______________________
_____________________
__________________
My client is looking for an ambitious payroll Administrator to oversee the day to day, fast paced workload within the payroll team. If you're looking for a company that wants to help further your career, offers progression and an inspiring work place. This is the opportunity for you. Responsibilities: Adding starters, leavers, contractual and personal detail changes Processing of statutory payments Ensure changes to pensions including opt in/out and employee requests are completed Processing of salary sacrifice arrangements Processing of pay relating to hours worked, allowances and bonuses Processing of deductions as required Review pay cycle information to identify and resolve any inconsistencies, errors or inefficiencies Identify and report any over or underpayments to the Payroll Manager providing sufficient evidence Ensure that all payrolls have the appropriate level of authorisation at local level Process supplementary payments Process manual payments To undertake any other reasonable duties as directed by the payroll manager Person specification Excellent attention to detail Customer Service Ability to work under pressure to tight deadlines Good communication skills Adaptable Fantastic benefits, pensions and discounts 47350FO INDPAYS
Senior 2 nd Line Support Engineer - Kent - £35,000 Excellent benefits & career development Overview: An excellent opportunity has arisen with a leading Managed Service Provider based in Kent. They specialise in providing comprehensive IT Solutions and support to help their clients optimise their technology infrastructure, enhance productivity and achieve their business goals. As the Senior 2 nd Line Support Engineer you will be responsible for delivering exceptional IT support services to the clients remotely from the Kent offices and onsite when required. You will work closely with the clients to address their IT needs, troubleshoot technical issues, and provide proactive solutions to ensure the smooth operations of their IT systems. As well as being a hands on engineer, this role is to provide the next step in someone's career, to take on the leadership role within the team. You will be providing mentoring, team plans, 1-2-1's and being the point of contact for Senior escalations. Role & Responsibilities: Provide second line technical support to clients via phone, email, or on-site visits. Provide leadership, training and mentoring to the team. Dealing with any escalations from the 2 nd Line Engineer before escalating to the 3 rd line team. Diagnose and resolve hardware and software issues, including but not limited to desktops, laptops, servers, and network infrastructure. Install, configure, and maintain operating systems and software applications. Perform hardware and software upgrades as needed. Collaborate with the service desk team to ensure timley resolutions of client issues. Document and maintain accurate records of client requests and resolutions in our ticketing system. Assist in the implementation of IT projects, including network upgrades, cloud migrations, and cybersecurity initiatives. Conduct regular system maintenance and health checks to proactively identify and address potential issues. Stay current with industry trends and emerging technologies to provide valuable insights and recommendations to clients. Provide excellent customer service and maintain a positive client relationship. Essential Skills & Experience: Previous experience in IT Support/Helpdesk Role. Previous experience leading a team. Strong knowledge of Windows operating systems. Experience in troubleshooting hardware and software issues. Familiarity with networking concepts and protocols. Experience with cloud-based technologies (e.g., Microsoft 365 & Azure) Relevant certifications such as CompTIA A, Network, or MS100 are preferred. Experience with VoIP Phone system preferred. Reliable transportation and a valid driver's license for on-site visits. Desirable: Knowledge of Mac operating systems desirable. Package: £27,500 - £35,000 depending on skills & experience Overtime available 20 days holiday (increasing each year to 25 days) plus bank holidays Career Development Plan Pension Scheme Health Care Membership