We are seeking a dedicated Customer Support Advisor to join our clients Sales Support Team within the Customer Support Department.
The successful candidate will be responsible for responding to customer queries received via phone, website, or email, processing orders, and resolving any issues that arise.
The goal is to ensure a high level of customer satisfaction.
Our team has built an excellent reputation in the local area, and we're looking for a high-quality mentor to work at this excellent school to positively impact the progress and attainment of their pupils.
About the role
This role is focused around engaging with students and empowering them to make informed decisions about their own lives.
New Product Developer required for successful business based in Lancing, West Sussex.
The main purpose of this role will be to support the New Product Development team and take ranges from ideation through to shelf within company's range of products.
Duties will include being accountable for every aspect of the product development through costings, negotiations, 3D sampling, tooling, internal and licensor approvals.
We are looking for a Customer Service Representative who can handle inbound calls from our clients and provide first-line technical support.
The ideal candidate will have a strong customer service background with the ability to troubleshoot and identify issues related to our products, ultimately reducing the need for on-site engineer visits.
Key Responsibilities
Handle incoming calls from our clients and try and resolve the issues without the need for an expensive engineer to go out on site.
We are seeking a dedicated Customer Service Agent to join our clients Sales Support Team within the Customer Support Department.
The successful candidate will be responsible for responding to customer queries received via phone, website, or email, processing orders, and resolving any issues that arise.
The goal is to ensure a high level of customer satisfaction.