As a Spanish Speaking Customer Service Representative, you will be a vital part of delivering exceptional customer experiences.
Fluent in Spanish and English, you will engage with customers through various channels, addressing inquiries, and resolving issues to uphold our client's commitment to top-tier service.
Responsibilities
Communicate effectively in both Spanish and English, providing assistance to customers via phone, email, and chat.
"To carry out building repairs, maintenance and renewals ranging from emergency and other routine reactive repairs on numerous sites daily to single site programmed repairs and refurbishment work in occupied and void housing properties and other premises in accordance with best trade practice and to current standards and regulations.
The candiate must be experienced in undertaking works to upgrade doors and existing frames in relation to Fire Safety improvement work and in measuring and fitting new door, frames and doorsets in accordance with current guidance relating to fire safety Must be able to work independently and unsupervised
To carry out works to a consistently high standard of quality and customer satisfaction and complete works 'Right First Time'.
The Purchase Order Manager will manage and maintain the quality of the processes and data for the payment of services and products for the Authority including for the NLHPP project.
The postholder will liaise with budget holders, consultants and external advisers to obtain scopes and costs for new and anticipated work packages in order to prepare task orders for that work.
The post holder will process invoices for payment and monitor paid costs and resolve issues with disputed invoices.