Providing first and some second line support and escalation of helpdesk tickets to their customer base, working to specific SLA's.
Providing incident management & stakeholder facing communication for customers as required (with the expectation of leading a multi manned P1 Bridge Line).
Basic remote support and change management assistance to the customer base.
Are you an experienced Sales Team Leader who is looking to make their next move in IT?
If you have, experience selling IT both Software and Hardware and leading teams if you are looking to make the step in to Cyber Security then this could be your next role.
This well-established Security Consultancy has been supplying hardware and services to both Corporate and Public Sector since the early 00's.
We are seeking a compassionate and proactive Learning Support Assistant to join our dedicated team.
In this role, you will provide essential support to students with additional learning needs, ensuring they have the necessary resources and assistance to thrive academically and socially.
Day to Day of the Role
Offer individualised assistance to students, tailoring support to their diverse learning requirements.