Providing first and some second line support and escalation of helpdesk tickets to their customer base, working to specific SLA's.
Providing incident management & stakeholder facing communication for customers as required (with the expectation of leading a multi manned P1 Bridge Line).
Basic remote support and change management assistance to the customer base.
Are you an experienced Sales Team Leader who is looking to make their next move in IT?
If you have, experience selling IT both Software and Hardware and leading teams if you are looking to make the step in to Cyber Security then this could be your next role.
This well-established Security Consultancy has been supplying hardware and services to both Corporate and Public Sector since the early 00's.
Company Benefits: Generous holiday allowance, Matched contribution pension scheme, Life assurance, Employee share scheme, Employee shopping savings portal, Reservists in the armed forces receive 10-days special paid leave, Holiday Trading is a benefit that allows the majority of employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement, Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity.
Overview
First Military Recruitment is proudly working in partnership with a fantastic business who are looking to recruit a Licensed Aircraft Engineer on a permanent basis due to growth located at their Stockbridge depot.
Duties and Responsibilities
Provide a CRS signature when appropriate to release an aircraft to service after either defect rectification or scheduled maintenance.