Providing first and some second line support and escalation of helpdesk tickets to their customer base, working to specific SLA's.
Providing incident management & stakeholder facing communication for customers as required (with the expectation of leading a multi manned P1 Bridge Line).
Basic remote support and change management assistance to the customer base.
Do you thrive in a busy environment and enjoy working with a varied range of professionals within an amazing brand?
Then this could be the next role for you!
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At Engage, we're working with a school in Fareham to recruit a full-time cover supervisor that can join the team in its commitment to improving the attainment of all pupils.
This is a great opportunity to join a close-knit team and make a real difference to the lives of your pupils.
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