The role as the Service and Planning Co-ordinator will require the ability to deal across functions, from Field Service Engineers through to, and including, Senior Managers, decision makers and main board directors within customer organisations.
Reporting to the Service Manager/Customer Services Supervisor the primary function of this role is for customers to have one point of contact for service and parts within designated regional area, covering all aspects of Customer Service.
Promptly dealing and responding quickly to customer enquiries by telephone and email
City Plumbing are seeking a Digital Content Manager to manage and grow organic content and traffic across our sites - including City Plumbing and the Bathroom Showroom.
If you're passionate about Digital Content and want to help create the best customer experiences then read on to find out more!
The Role
As a Digital Content Manager you'll be responsible for managing and growing our organic content and traffic across our websites involving implementing strategies to increase visibility, attract and engage your target audience, and ultimately drive organic (non-paid) traffic to your online platforms.
City Plumbing are seeking a Digital Designer to be responsible for owning and delivering the UX/UI required across all customer facing digital products including but not limited to Highbourne Group websites, apps and digital till.
Deliver Digital designs from concept through to prototype to meet requirements from across the business, recommending and creating best-in-class customer journeys across our customer & colleague-facing digital tools including websites and apps, using tools such as Figma.
The Role
As a Digital Designer you will be responsible for owning and delivering the UX/UI required across all customer facing digital products including but not limited to Highbourne Group websites, apps and digital till.
Come and join us as a Estimator of Plumbing and Heating and build your career as part of a hugely successful Estimating team.
The role
As our Estimator, you'll support our Estimating team by assisting with the processing of incoming enquiries, creation and maintenance of contracts on our operating system, and communicating with customers and manufacturers.
You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way!
The main purpose of the role is to ensure the successful execution of the daily/weekly transport plan within the frame work of client requirements, legal compliance and internal/external SLA's .
The role will include dispatching/briefing drivers, monitoring drivers throughout their delivery/collection routes and then debriefing drivers at the end of their shift.
There is a significant amount of daily reporting included in the function, which will include operational, HR, performance reports.
Contract: part time (16 hours per week), Saturday - Sunday, either 5.30am - 2.30pm, 1.30pm - 10.30pm or 9.30pm - 6.30am (1 hour lunch break) - this is a permanent role.
Location: Northampton NN6 7GZ - this will be based on site at Crick.