Provide support administrating and delivery of the Household Support fund - FSM vouchers and other activities
Supporting Performance team/CBC gathering key information from School and providers to accurately process vouchers and ensure smooth delivery of vouchers through informed decision making
Liaise with external colleagues including providers of education, social workers, schools to ensure effective communication on the HSF vouchers.
The role holder will take overall responsibility and a holistic approach to ensuring that complaints are responded to appropriately, within agreed timeframes, questioning actions, proposing service and system improvements, and supporting managers and teams.
In most cases, the role holder will be the responsible point of contact for the customer, providing a clear channel of communication and preventing further dissatisfaction.
Other duties include: Negotiation with and influencing others/stakeholders in a way that achieves the best outcomes/decisions.
The Building Control Team delivers Building Control and Building RegulaAon duAes and is responsible for RegulaAon and Compliance through advice and enforcement at scheme appraisal and determinaAon and site inspecAon during the construcAon phase.
Key Regulatory areas covered are health, safety, sustainability, energy and accessibility.
Requires Membership of Royal InsAtuAon of Chartered Surveyors or Chartered AssociaAon of Building Engineers.
Looking for candidates with Housing Surveying qualifications or equivalent experience.
Experience with Disrepair would be ideal.
Accountable for the health, safety and condition of council owned dwellings by identification and analysis of defects leading to managing cost effective works to time, quality and budget.