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The importance of your role. This is your chance to be part of something a bit different. You'll help our stores become even more successful. Working closely with our teams and our customers, you'll help make our customers feel good and we think that's a really great opportunity.It's an opportunity to develop your career with us. A chance to build on your retail and commercial experience, and add to your management expertise. From healthcare to beauty, we keep our customers coming back and make them feel good. With a passion for customer care and sales, you'll make sure our customers get a great shopping experience. What you'll be doing day to day. Make the shop floor your own, get to know our teams, sales and operations. Consider what can we do better?' and opportunities we could be missing out on. This will set Boots apart from other retailers.Lead the sales and performance of your store, whilst keeping our customers close to heart. As an ambassador for our Boots brand you'll be passionate about helping us work towards becoming the world's best pharmacy led health and beauty retailer.Inspire your teams with your love for great customer care. You'll really drive the success of your store, and help make our customer's look and feel better. How will you do it? Know our business. Use your commercial and retail expertise, and be flexible with your approach to new business ideas keeping our customers in mind. Get to know our teams find out what they like and what they want to see change.Be on the lookout for business trends and opportunities to drive our business into the future.Spot talent when you see it. Guide your team by building really great relationships, with your Assistant Manager and the local area as a Boots ambassador.There's also a range of fantastic benefits for you, not to mention great in store discounts and a great salary What you'll need to have. We're looking for really great people, with a friendly personality. It's all about working together as one great team after all it's our people that are at the heart of our business. It's a fantastic opportunity to add to your own development, and a chance to learn more about us as a business. It could open up even more opportunities with us. You'll need to have lots of retail management and commercial experience, with really great customer service skills. But it isn't just about experience, we're interested in seeing a bit more, the real you and that makes us all feel good.
The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role. Joining us as a Customer Advisor is a great opportunity, whether it's your first job and you're looking to gain some valuable experience, or you have experience with retail and you're looking for a new challenge, this could be the start of a new career with us. About the role You will work onsite and report into the Assistant or Store Manager and your role could be to help on the tills, advise our customers, or work in our back shop. You will also: Help our customers and put them at ease; whether that's listening to find out more about them, answering questions and giving great advice on our fantastic products, recommending items they hadn't considered or simply offering a basket - it's the little things that make a differenceGet to know our in-store offers and schemes and promote them - the more info we can give our customers the better.Help our stores run smoothly - this could look like ensuring we have the right products displayed on the shop floor, providing a great service on our tills, or helping with our stock in in the stock roomsWork with other members in the team to provide a great shopping experience, ensuring the store is always clean and presentable to provide a store everyone can be proud of What you'll need to have Full training is provided for this role, and we are looking for people who:Excel in a varied environment, working at paceCommunicate and listen effectivelyEnjoy working as part of a team, promoting a collaborative team dynamicKnow that the little things make the biggest difference for customer interactionsDesire to be a proud brand ambassador for Boots and help our customers find the best products for them It would be great if you also have Experience providing customer care and delivering great customer service but this is not essential. Our benefits Boots Retirement Savings PlanGenerous employee discount plus enhanced discounts for Boots brands, Boots Opticians and Boots Hearingcare We have a great range of benefits in addition to the above that go beyond salary and offer flexibility to suit you; click here to view our full list of company benefits (all rewards and benefits are subject to change and eligibility).Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots We're always looking for people who care about changing things for the better. You'll join a company that is evolving and always looking to improve.We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.As the heart of everything we do at Boots, it's with you, we can change for the better.To find out more about life and careers at Boots, click here. What's next If your application is successful, you will be invited to attend an in-store interview within the next 14 days.We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours.If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
About Boots We are Ireland's leading pharmacy-led health and beauty retailer. With over 90 stores in Ireland our purpose is to help our customers look and feel better than they thought possible. For over 25 years, we have used our expertise to help improve the health and wellbeing of local communities. Boots Ireland is part of the Retail Pharmacy International Division of Walgreens Boots Alliance. What's in it for you? Career Progression: You will be able to develop your career with a wide variety of opportunities. From continuing your professional development in clinical services, or progressing into store management we'll give you all the training and support you need from our award winning L&D team.Variety: With the chance to work in the community, in busy retail stores, you will be able to do what you love. You'll be working in a fast paced, inspiring environment that allows you to deliver genuine care and build great relationships with your patients and customers, and your team.Reward: You will receive a competitive company pension scheme, excellent staff discount, discretionary bonus and 25 days holiday along with having access to additional flexible benefits that allows you to create a package that suits your individual needs. Responsibilities: As a Pharmacist with us, it goes without saying you will be providing excellent customer and patient care that will be inspiring and reassuring. It's more than just dispensing medicine, it's looking after our customers and patients, listening to them and giving expert advice.Key responsibilities include: Working in partnership with the healthcare team using your own intuition, expertise and experience to deliver complete care solutions for our customers and patientsSetting the standard of what a brilliant pharmacy looks and feels like' from an operational perspective by working in partnership with your pharmacy healthcare teamDelivering the pharmacy strategy through care conversations with customers and patients providing expert advice throughoutAccountable for professional pharmacy legal & ethical decisions in the pharmacyActively supporting the development, education & training of colleagues; building pharmacy capability of store teamsConducting regular reviews, audits and risk assessments to protect patient and public safetyWork to deliver world class professional services personally and through the pharmacy team. Our ideal candidate To be successful in this role you will have a professional, caring character and true desire to help others feel good. In addition you will: Be registered with the Pharmaceutical Society of IrelandDemonstrate high levels of professional expertise and be widely respected by stakeholders, peers, customers/patients and external local professionalsHave excellent knowledge of pharmacy operations and provisions of national and local servicesBe commercially astute, understand the growth and development of the healthcare industryRole model first class communication skills, where you will hold excellent face to face interactions with all types of customers and patientsThrive in a team centred approach with strong collaborative workingHave a passion for keeping up to date with your own learning and development, completing all Pharmacist mandatory and directed trainingBe digitally savvy and comfortable with navigating and embracing new technology. [#video# https://youtu.be/XfOer1PHuk{#400,300#}#/video#]