Specialist Housing Officer needed in West London Paying £20.02 per hr ref 005069
Full time hours on a temporary basis
Deliver a comprehensive enhanced housing management service to help residents maintain their tenancy and ensure they are able to access and receive a range of housing and support services.
Work as part of a specialist team working with older and vulnerable customers and as such be responsible for identifying ways to develop and continuously improve the service.
My client is currently looking for an experienced Temporary Accommodation Procurement Manager to manage the operation of the procurement and temporary accommodation teams, to deliver a good supply of suitable, well maintained temporary accommodation, overseeing the procurement and renewal of accommodation to fulfil this, and managing contracts with suppliers across all accommodation types rigorously, effectively and a legal, ethical and accountable manner.
To be responsible for the direct line management of staff including; the recruitment, induction, and work allocation so as to ensure adequate levels of service and support are maintained at all times and facilitating and evaluation of training and development needs, operating the Council's grievance, disciplinary, appraisal, performance and sickness absence and other Corporate and Departmental procedures when required.
To oversee customer focus and the highest standards of professional practice in delivering and maintaining an understanding of the customer base and its requirements to help develop and improve services, integrating good practice with the service delivery model, managing customer expectations of the service always seeking to meet or exceed those expectations and resolving customer complaints effectively.
Looking for a meaningful leadership role in housing services?
As the Team Leader, you'll oversee a dedicated group of officers who are the first point of contact for individuals facing homelessness or housing threats.
To ensure top-notch customer care, acting with integrity and courtesy at all times.
A founder led beauty brand, that was the first challenger of its' kind.
They have successfully disrupted their category, with a track record of success and much more to come - there is the chance here to join an exciting ride with a small, creative and passionate team.