The role holder will take overall responsibility and a holistic approach to ensuring that complaints are responded to appropriately, within agreed timeframes, questioning actions, proposing service and system improvements, and supporting managers and teams.
In most cases, the role holder will be the responsible point of contact for the customer, providing a clear channel of communication and preventing further dissatisfaction.
The role holder will take overall responsibility and a holistic approach to ensuring that complaints are responded to appropriately, within agreed timeframes, questioning actions, proposing service and system improvements, and supporting managers and teams.
In most cases, the role holder will be the responsible point of contact for the customer, providing a clear channel of communication and preventing further dissatisfaction.
Other duties include: Negotiation with and influencing others/stakeholders in a way that achieves the best outcomes/decisions.
We have a great opportunity to join a family owned, worldwide, business as a Health and Safety Manager.
This company has a production facility based in Central Bedfordshire.
The Health & Safety Manager will be responsible for reducing the risk of accidents and work-related injuries in the workplace by identifying hazards and by leading actions to put sensible solutions and controls in place to protect employees, contractors, visitors and suppliers from harm.