Providing first and some second line support and escalation of helpdesk tickets to their customer base, working to specific SLA's.
Providing incident management & stakeholder facing communication for customers as required (with the expectation of leading a multi manned P1 Bridge Line).
Basic remote support and change management assistance to the customer base.
Small Works Manager - Facade Consultancy - Romsey, Hampshire
Salary up to £65,000 Car Allowance £5000 Pension Bonus 25 Days Holiday
Blaymires Recruitment is representing the UK's leading fire safety and facade consultancy based near Romsey, Hampshire who is searching for a Small Works Manager.