The role holder will take overall responsibility and a holistic approach to ensuring that complaints are responded to appropriately, within agreed timeframes, questioning actions, proposing service and system improvements, and supporting managers and teams.
In most cases, the role holder will be the responsible point of contact for the customer, providing a clear channel of communication and preventing further dissatisfaction.
Prospero Teaching are partnered with Local Councils and SEND teams throughout the UK.
We provide educational support to individuals who are currently out of mainstream education, those seeking additional support, and individuals with SEND.
We are currently looking for a qualified and experienced Tutors to provide support to primary aged SEN pupils who are not currently accessing mainstream education.