£20K/yr to £30K/yr
London, England
Permanent, Variable

Customer service support

Posted by Directions Recruitment Specialists.

  1. Advanced Excel.
  2. Advanced MS Office.
  3. Minimum 2 years office experience ideally in a customer facing environment.
  4. Able to work to set deadlines.
  5. To work on their own initiative.
  6. Be able to communicate in a professional way with colleague
    Sales Support Assistant

the role is 100% office based and near south ruislip tube station

you must have advanced Excel skills vlook up and pivots this is a must and will be tested at the interview

The role is increasingly important to the Sales function reporting to the Sales Support Manager, the successful candidate will be responsible for a very wide variety of duties in relation to the support of the Sales team, including four National Account Managers, one Export Manager and seven field-based Sales Account managers. Detailed below are the outline responsibilities of the SSA;

- Preparing internal costing spreadsheets.
- Producing quotations.
- Order entry.
- Image requests.
- General letters to customers as necessary.
- Customer liaison at all levels.
- Collate weekly reports from Sales Account Managers.
- Update Sales Account Managers with information as appropriate.
- Completion of product specification customer forms which require technical product detail and copy text for online trading.
- Chase for ship dates and forwarding details to customers.
- There will be times when the SSA will be required to be involved in meetings with customers and the relevant National Account Manager.
- Potential trade show involvement.
- In season Direct Despatch involvement.

We are looking for a someone who can work within a Company structure and on their own initiative, with a minimum of two-year office experience and who is willing to put in the effort to make a difference and who is looking for a varied position with a Market leading company. Excellent computer skills are key.

if you speak french this will be a good added bonus but not essential

please email me if your interested

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