1st Line IT Support Technician - MSP
Location: Luton (Hybrid working)
Salary: £23,000-£25,000
1st Line IT Support Technician with good Windows troubleshooting and comprehensive understanding of the MS Office product suite in required to join a close-knit IT Managed Services Provider based in Luton.
Established for 10 years, the company provide IT Support, Cloud, Backup and Disaster Recovery solutions for a range of SMEs around Beds, Bucks, Herts and London.
If you're a 1st Line IT Support Technician looking to gain exposure to network systems, security and server administration, this is your ticket to career transformation.
Key Skills required:
- 1-2 years experience within IT Support
- Proficiency in supporting Windows Desktop OS.
- Strong understanding of PC, laptop, and printer hardware.
- Comprehensive knowledge of the entire MS Office suite.
- Exceptional telephone etiquette with excellent interpersonal and communication abilities.
- Demonstrated problem-solving skills with a methodical approach.
- Driving licence and access to vehicle
It will be advantageous if the ideal candidate had relevant certifications e.g. CompTIA A+ and knowledge of network systems.
The 1st Line IT Technician will play a pivotal role in providing IT support, troubleshooting PCs, printers and handling computer repairs. The position is based out of their office in Luton with flexible hybrid working, with a couple of days in the office at the most a week. Additionally, you will gain hands-on experience visiting their local client base.
With this opportunity, you will achieve:
- Starting salary between £23K-£25K DOE
- 28 days annual leave (inc. Bank holidays)
- Contributory pension scheme
- Regularly in-house and external training
- Travel expenses all paid for
- Standard hours 8:45am-5:15pm Monday-Friday
Interested? Please click apply or send your updated CV to gianluca (at) circlerecruitment (dot) com
Key skills: 1st line, Office 365, Windows IT Support, Tech Support, Helpdesk, help desk, service desk, Luton, Bedfordshire, Buckinghamshire, Hertfordshire, Bedford, Stevenage, MSP, IT Managed Services, Hitchin, Letchworth, Dunstable
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