Housing professional with experience of managing complex cases cutting across housing, social care, mental health and NHS services, voluntary sector to deliver good outcomes
To ensure a relational and problem solving approach thinking outside the box to reach a good solution for the individuals or family
To use casework to identify systematic changes and oversee delivery working with the relevant teams
To troubleshoot particular areas as directed by the Director of Housing and report back on the issues and resolution and deliver these with teams. This can extend from allocations, to any aspect housing management, temporary accommodation and ways of working