NEW! Great Opportunity as part of a Customer Services Support Team!
We are seeking a dedicated and enthusiastic Customer Service Representative to join our clients dynamic team. In this role, you will be the first point of contact for customers, providing exceptional service and support. You will be responsible for addressing customer inquiries, resolving issues, and ensuring a positive experience. The ideal candidate will possess strong communication skills and the ability to analyse customer needs effectively.
Responsibilities
- Respond promptly to customer inquiries via phone, email, or chat.
- Analyse customer issues and provide effective solutions in a timely manner.
- Maintain accurate records of customer interactions
- Communicate clearly and professionally with customers to ensure their needs are met.
- Collaborate with other departments to resolve complex issues that require additional support.
- Stay informed about our products and services to provide accurate information to customers.
If you are passionate about delivering outstanding customer service and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity.
Successful applicants will be contacted within 7 days. Office based role no option for WFH
Job Type: Full-time
Salary: From £22,500.00 per year