FRENCH SELECTION (FS)
German speaking Customer Service Representative
Location: Milton Keynes
Hybrid Working After Probation
Salary: Between £24,500 and £28,500 per annum plus benefits
Ref: 8153GC
To apply using our preferred format, please visit French Selection website, got to the vacancies page, search job reference: 8153GC
The Company:
A well-known UK designer and manufacturer with a key focus on sustainability.
Main duties:
To provide excellent customer service and administrative support.
The Role:
- To provide excellent service over telephone, email and live web-chat.
- To process orders through the system and manage shipping documentation
- To resolve customer queries regarding products or services in a timely manner
- To manage returns and refund processes
- To manage payment processes and ensure administration is completed accordingly
- To provide management with customer feedback and suggest improvements where appropriate
The Candidate:
- Fluent in German (written and spoken) - Essential
- Previous experience in customer service - Beneficial
- Able to work one in two weekends
- Proactive, confident and dynamic personality
- Excellent communication skills
- Ability to work in a fast-paced environment
- IT literate
The Salary: Between £24,500 and £28,500 per annum plus benefits
French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.